Last Updated: January 1, 2026
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Privacy Policy — How Safe Is Your Data at 77k

Protecting your personal information is one of 77k's most important responsibilities. This policy outlines what data we collect, why we collect it, how it is stored, and whether it is shared with anyone.

Never sold to third parties 256-bit SSL Encryption Your Data, Your Control Regular security audits
SSL Encryption256-bit Protection
Secure ServerEncrypted Storage
No Data SellingThird Parties Prohibited
Regular AuditsThird-Party Verification

How We Protect Your Information

Security at every level — 77k's commitment to keeping your experience safe

End-to-End Encryption

All data transmitted between your browser and our servers is encrypted with 256-bit SSL — no one can intercept it along the way.

Personal Data Protection

Your name, phone number, address, or financial information is never sold or shared with advertisers or any third party.

Two-factor authentication

Enabling Two-Factor Authentication (2FA) means that even if your password is stolen, no one can access your account.

Secure Data Storage

All data is stored on encrypted servers, with regular backups and security checks.

Transparent Data Use

We will always let you know where your data is being used. There is no hidden data processing — everything is clearly stated in this policy.

Right to Erasure

If you close your account, you can request that your data be deleted. No data is retained beyond what is legally required.

Please Keep in Mind

By using 77k's services, you automatically consent to this Privacy Policy. If you have any questions, our support team is available anytime to help.

1. Information We Collect

77k only collects information that is necessary to provide our services and maintain security. We never ask for more than we need. The data we collect falls into three main categories:

a) Information You Provide Directly:

  • Name, mobile number, and registration details
  • National ID and photo for KYC verification
  • Payment information (bKash number, bank account, etc.)
  • Messages and complaints sent to support

b) Information Collected Automatically:

  • Device information (phone model, operating system, browser)
  • IP Address & Approximate Location
  • Platform activity logs (login times, game history)
  • Cookie & Session Data
Data Type Purpose Required?
Mobile Number Account Verification Yes
NID / Passport KYC & Age Verification For withdrawals
Payment Information Transaction Processing Yes
Device Information Security & Fraud Prevention Automatic
Game History Dispute Resolution Automatic

2. How Your Information Is Used

77k uses your data only for specific purposes. We never use your information for anything unnecessary. The primary purposes are:

  • Account Management: To handle registration, login, password resets, and account security.
  • Transaction Processing: Processing deposits, sending withdrawals, and distributing bonuses.
  • Personalized experience: Relevant offers and game recommendations based on your play style.
  • Security & Fraud Prevention: To detect suspicious activity and keep the platform secure.
  • Legal obligation: To meet regulatory requirements.
  • Customer Support: To resolve your complaints and inquiries.
Good to Know

77k never sells your data to marketing companies or advertisers. Promotional SMS and notifications are sent exclusively for our own offers.

3. Data Sharing Policy

77k does not sell or rent your personal information to third parties. However, certain data may be shared in the following limited circumstances:

  • Payment Processors: Only the financial information necessary to process transactions via bKash, Nagad, or bank transfer.
  • Legal authorities: When legally required by court order or official investigation.
  • Security partners: Fraud prevention system — uses device and behavioral data only, not identity documents.
  • Game Software Providers: Game session data for gameplay purposes — with no personal identification.
Important Notice

77k does not share your personal data with any ad networks, data brokers, or marketing agencies. If anyone claims to be requesting your information on behalf of 77k, it may be a scam.

4. Cookies & Tracking Technologies

77k uses cookies on its website and app. Cookies are small text files stored on your device that help improve your experience.

We use several types of cookies:

  • Essential cookies: To maintain your login session and keep your account secure. Disabling these will prevent the site from functioning.
  • Functional cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To understand which parts of the site are used most — using fully anonymized data.

You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling certain cookies may affect some features of the platform.

5. Data Security Measures

77k follows the highest industry standards for data security. The core components of our security framework are:

  • 256-bit TLS/SSL encryption on all data transfers
  • Data at rest is also encrypted with AES-256
  • Passwords are never stored in plain text — only bcrypt hashes are kept
  • Regular Security Audits & Penetration Testing
  • Server access is restricted to authorized personnel only, with two-factor authentication required
  • Automatic alerts for suspicious activity
  • Daily data backups — stored at a separate location
Your Responsibilities

No matter how secure our systems are, make sure your password is strong and never share it with anyone. Always log in from a secure network.

6. Your Rights

You have several important rights regarding your data on 77k. To exercise these rights, please contact our support team:

Right to Access

You can find out what information 77k holds about you.

Right to Rectification

If any of your information is incorrect, you can submit a request to have it corrected.

Right to Erasure

You may request deletion of your data upon account closure.

Data Portability

You may request a download of a copy of your data.

Right to Restrict Processing

You can request that data processing be restricted in specific circumstances.

Right to Object

You can object to the use of your data in specific cases.

7. Data Retention Period

77k does not retain data longer than necessary. Retention periods are determined by the type of data and applicable legal requirements:

  • Account Information: For as long as your account is active, and within legal retention limits after closure.
  • Transaction history: A minimum of 5 years, as required by financial regulations.
  • KYC documents: As required by regulations, a minimum of 3 years.
  • Support conversations: Up to 12 months after the issue is resolved.
  • Cookie & Session Data: Cleared at session end or after a maximum of 30 days.

8. Children's Privacy

77k services are available to users aged 18 and above only. We do not knowingly collect any information from minors.

If we become aware that a child or minor has created an account on 77k, that account will be closed immediately and all collected data will be deleted.

For Parents

If you believe your child is using 77k, email support@77k.cash immediately. We will take action without delay.

9. Changes to the Privacy Policy

77k may update this Privacy Policy from time to time — when new services are added, legal requirements change, or our practices are improved.

Before making any significant changes, we will:

  • We will update the "Last Updated" date at the top of the page
  • We will send an in-app notification for any major changes
  • We will endeavor to give at least 7 days' notice before changes take effect

Continuing to use 77k after any changes take effect will be considered acceptance of the updated policy. If you do not agree with the new policy, you have the right to close your account.

10. Contact Us

If you have any questions about this Privacy Policy or want to submit a request regarding your data, please get in touch with us:

  • Email: support@77k.cash
  • Live Chat: Available 24/7 on the 77k app or website
  • Help Center: Help CenterGo to

Data protection requests are typically responded to within 7 business days.

Security FAQs

Winnings are credited at different times depending on the game type. For slots or casino games, winnings are added to your game balance instantly — you'll see them without even logging out. For Sports Betting, funds are typically credited within 15 minutes to 2 hours once the match result is confirmed. For lottery wins, prizes are deposited within 24 hours after the draw. Tournament prizes are generally awarded within 24 hours of the tournament ending. You'll receive an in-app notification once your balance is updated. If there's an unexpected delay, check your Transaction History or contact support.

Setting up Two-Factor Authentication (2FA) is straightforward and makes your account significantly more secure. Start by logging into the 77k app or website. Tap the profile icon in the top right corner and go to "Security Settings". From there, toggle on "Two-Factor Authentication". The app will send an OTP to your registered mobile number — enter it to confirm. From that point on, every login will require both your password and an OTP. Even if your password is compromised, no one can get in without that code. Once 2FA is active, a green shield icon will appear on your profile.

Play with peace of mind — your data is completely safe with us

Millions of people in Bangladesh use 77k every day because they know their data and money are both safe here.

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